Livebolt/ Deadbolt Lock Replacement

Service Details

• Capacity: Replacement, upgrade, or repair of 1 entry door deadbolt lock per purchase.

• Hardware Provision: The lock itself is not included in this price; this fee covers installation or repair labor only.

• Supplies Needed: Please have your chosen deadbolt hardware (standard mechanical or smart/electronic) unboxed and on-site before we arrive. 

• Compatibility: Fits standard residential wood, fiberglass, or metal exterior doors.

• Tools Provided: Our technicians bring all necessary professional tools, including chisels, drills, alignment templates, and strike plate adjustment gear.

• Scope Limit: This service covers replacing or repairing an existing lock mechanism within a pre-bored door hole. It does not include drilling entirely new lock holes into a blank door.

  
  

Why Choose This Service?

• Safety First: Restores absolute home security without the physical strain of wrestling jammed screws, aligning heavy latch plates, or dealing with stripped wood.

• Smart Upgrades: We easily install modern keypad or smart biometric deadbolts so you can lock or unlock your door effortlessly without fumbling for tiny keys. 

• Preserve Independence: Keep your home completely secure and easily accessible on your own terms without waiting on family or neighbors to help.

• Professional Care: Friendly, background-checked technicians who ensure perfect lock alignment, smooth deadbolt throws, and absolute cleanliness.
  

How to Prepare for Your Visit

• Have Equipment Ready: Ensure your new deadbolt hardware package and all matching keys or setup instructions are ready inside the home.

• Clear the Entryway: Ensure the floor area around both sides of the door is clear of shoes, mats, and furniture so our technician has ample space to work.

• Test Existing Keys: If you are requesting a repair on your current lock, please have all existing keys for that lock available when our technician arrives.

Refund & Cancellation Policy

• All Sales Final: All service purchases are non-refundable once the on-site booking is completed.

• Rescheduling: You may reschedule your service appointment up to 24 hours before your window starts at no additional cost.

• Item & Compatibility Issues: We do not offer refunds if the parts, bulbs, furniture, or tech equipment you purchased are incompatible, incorrect, or arrive with missing or broken pieces from the manufacturer. If we cannot complete a service due to a faulty third-party item, we will pause the visit and help you reschedule once your replacement items arrive.
  

Our 3-Month Workmanship Guarantee

• The Promise: We stand behind the quality of our work. If any service, repair, assembly, or installation performed by our team fails, loosens, or malfunctions due to a workmanship error within 90 days of completion, we will return to fix it for free.

• Exclusions: This guarantee covers our physical labor and installation quality only. It does not cover the natural burnout of lightbulbs, hardware or software failures of third-party products, pre-existing home issues (like faulty wiring or plumbing), or damage caused by standard wear and tear and exceeding manufacturer weight or usage limits.

• How to Claim: If you notice an issue with our work, contact us immediately through our website or by phone with your original order number so we can prioritize your repair visit.